Booking Terms & Conditions.
Policy updated 1st August 2025
I genuinely want your walking holiday with us to be memorable, and I hope that we can offer you the flexibility to meet all your expectations. Therefore, we have what I believe are reasonable terms and conditions.
Booking or reserving a walking holiday
To book your chosen walking holiday, please use our payment platform (WeTravel), selecting the dates and number of walkers, and then pay a non-refundable deposit. If the booking is made less than six weeks before arrival, you will be required to pay the full amount.
Only upon receipt of the payment will the booking be secured.
If you wish to reserve a walking holiday, please get in touch with me directly, and I will hold your chosen dates for up to seven days. Before the end of the seven days, please book your holiday through our payment platform.
If I don't hear from you, I will presume that you no longer want to book the holiday, and the reservation will be automatically cancelled.
Group booking
If you would like to book for a group, please use our ‘Group Booking Form’. The booking form must include a primary contact with the authority to act on behalf of all group members.
Each group member must complete and submit an individual booking form.
Full payment
Full payment is due six weeks before your arrival date; failure to make this payment may result in the cancellation terms being invoked.
Payment
The payment is in your local currency through our payment platform (WeTravel) or Spanish bank account.
Booking cancellation
Please let me know as soon as possible if you need to cancel your walking holiday. I will try to resell the booking and offer you a refund.
If I am unable to resell your booking, then the following cancellation costs will apply:
From three to six weeks before arrival. 50% cancellation fee (of the total cost).
Less than three weeks before arrival. 75% cancellation fee (of the total cost).
If you'd like to change the dates of your booking, please contact me immediately.
Cancellation or alteration to your walking holiday by Andalucía on Foot
Whilst every attempt is made to ensure I can offer the walking holiday you have booked, I reserve the right to cancel any walking holiday due to:
Circumstances outside my control include, but are not limited to, war, civil unrest, strikes, accidents, incapacitating illness, fire, flood, and travel disruptions.
If a walking holiday is cancelled, I will offer you a full refund of the money paid or reschedule your booking for an alternative date.
When you arrive for your walking holiday, conditions outside my control (i.e., weather, local festivals, access restrictions) may necessitate rescheduling or modifying the walks advertised for your particular walking holiday. If this happens, I will offer a suitable alternative day of walking.
Participation statement
Whilst your safety, comfort, and enjoyment are the overriding aims of all our walking holidays, walking in wild areas, hills, and mountains inherently carries an element of risk.
I will ask you to read and sign a statement of risk and liability, which forms part of your acceptance of the booking.
Your responsibilities
When booking one of our walking holidays, please ensure that the chosen itinerary matches your current abilities and fitness level. Each walk has been graded, and these grades are explained in our blog article 'Choosing Your Walks' or in the attached information included in the confirmation email when you reserve your holiday.
If you have any questions or concerns, please contact me before making any payment.
Medical
Please inform me of any relevant pre-existing medical conditions you may have during your stay, as well as any control measures you are currently using.
Age limits
There are no minimum or maximum ages for our walking holidays, as I expect all participants to be physically and mentally fit for their chosen activity. A parent or guardian should accompany those under the age of 18.
Insurance
Please ensure you have the necessary travel/health insurance covering the activity you will be doing. I will need confirmation of this.
Airport transfer
I operate a free airport transfer service, arranging it around the flight times of the other walkers. If you wish to use this service, you may need to be flexible when you arrive at the airport or when I return you to the airport for your departure.
If the transfer times are unsuitable for you, I can arrange a taxi, but this will be at your own expense.
Concerns/Complaints
Please let me know if you have any concerns about any aspect of the walking holiday. I work hard to ensure that things go as smoothly as possible and am always open to alternative approaches.
I hope there is no reason to find fault, but if anything genuinely grates you, please let me know immediately. We are all approachable and will resolve any issues as soon as possible.
